Terms & Conditions
Shipping vs. Turn around times (TAT)
Shipping times are not the same as turn around times (TAT). Some items like bleached shirts can take up to 12-14 days to process before shipping especially if it's a shirt order that is not stocked. Turn around time is 2-3 weeks on most products - some items are shorter.
Damaged or Errors with Orders
If your purchase arrives damaged or inaccurate in any way, please email us at contactus.sageandlillies@gmail.com within 3 days of delivery confirmation by USPS.
Lost Packages
We are not responsible for packages once they have been transferred to USPS. If you believe your package is lost, please file a claim with USPS. We will not refund, remake, or credit your account for any order lost or damaged by USPS.
Delivery Information
Orders are processed with the shipping information entered at checkout. Make sure the address you entered is complete and accurate. Sage & Lillies is not responsible for packages that are not delivered due to inaccurate shipping information. If returned, additional shipping rates may apply.
Join our VIP Page on Facebook for order updates. If there are unforeseen delays, the information can be found there.
We reserve the right to refuse service to anyone.